MyBillables

Privacy Policy

Last updated: 12 September 2025

1. Introduction

Welcome to MyBillables, designed by Geminiblue Consultancy ("we", "us", "our"). We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect the following types of personal information:

  • User Information: Name, email address, password, and contact details when you register an account.
  • Client & Case File Data: Any information you voluntarily upload or create within the MyBillables application, including but not limited to your clients' names, contact details, case information, and any related documents.

3. How We Use Your Information

Your personal information is processed for the following purposes:

  • To provide, operate, and maintain the MyBillables service.
  • To manage your account, including processing registrations and authenticating users.
  • To process transactions and generate invoices.
  • To communicate with you about service updates, support, and administrative messages.
  • To ensure the security of our platform and prevent fraud.
  • To comply with our legal obligations under South African law.

4. Data Sharing and Disclosure

Geminiblue Consultancy will not sell, rent, or trade your personal information. We will not share your information with third parties, except in the following circumstances:

  • With your explicit consent.
  • To comply with a legal obligation or a lawful request from a public authority.
  • To service providers and subprocessors who are contractually bound to protect the data and use it only to perform the services we have contracted them for.

5. Security Safeguards

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include end-to-end encryption, role-based access control, and regular security audits.

6. Your Rights under POPIA

As a data subject in South Africa, you have the following rights:

  • The right to be notified that your personal information is being collected.
  • The right to access your personal information.
  • The right to request the correction, destruction, or deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with the Information Regulator of South Africa.

7. Contact us

To exercise these rights, please contact us using the details provided below.

legal@geminiblue.co.za